Frequently Asked Questions

What safety measures does your facility have in place?

Safety is every parent’s number one concern. From the safety of the facility itself to the staff who will be caring for your child, you need to know what safety measures a prospective child care facility has taken. Some considerations when it comes to safety include: emergency procedures, background checks on staff, and security cameras in every room that are accessible to parents. Don’t hesitate to ask as many questions as you need regarding safety -- it’s important that you know exactly how a prospective child care facility will keep your child safe in each and every situation that may arise.

What will my child’s day look like at your facility?

Some child care facilities are little more than a glorified babysitting service, while others incorporate an educational experience into the daily life of each child. Young children are at a critical age in their learning and development. When you’re considering a child care facility, ask how a prospective child care facility will engage and educate your child. Inquire about which (if any) education curriculums are used and whether or not the facility employs certified teachers.

What is your policy regarding illness?

Having a sick child can be very stressful for working parents. Find out how a prospective child care center will handle sick children. For example, will a child with the sniffles be sent home, or must the child have a fever to be sent home?

How does your facility communicate with parents?

A positive child care experience relies heavily on strong communication between facility staff and parents. Seek information regarding a prospective child care facility’s communication policies, including how often and in what means you can expect to hear from your child’s teachers.

Does your school have an open-door policy for parents?

While you want your child to be able to enjoy his or her child care experience and feel comfortable being away from you, it’s important to know whether or not you are welcome to be involved in your child’s activities. Are parents invited to attend or even help with special events such as holiday celebrations and field trips? Does the center have scheduled visiting times or are parents welcome to come and go at any time?

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Testimonials

"My daughter learned and shows kindness and compassion from her teachers setting the example and enforcing what a good friend is. I truly believe she will go far in life because of the love she has for learning that all started at TLC."

THERESA

TLC Schools Plano Texas
2018-04-03T21:11:56+00:00

THERESA

"My daughter learned and shows kindness and compassion from her teachers setting the example and enforcing what a good friend is. I truly believe she will go far in life because of the love she has for learning that all started at TLC."
"Thank you TLC for having EXCELLENT staffs and teachers for great teaching and nurturing! Everyday our son comes home with little notes saying what he did and I find that really helpful and comforting to know how well he does! I can't thank you all enough!"

TEENA

TLC Schools Plano Texas
2018-04-03T21:12:34+00:00

TEENA

"Thank you TLC for having EXCELLENT staffs and teachers for great teaching and nurturing! Everyday our son comes home with little notes saying what he did and I find that really helpful and comforting to know how well he does! I can't thank you all enough!"
"We feel our children’s level of education, maturity and their love of learning has been strongly influenced and molded by the TLC team. Your curriculum, small class size and focus on development, coupled with your patient, innovative and highly trained teaching staff make you THE premier environment for parents who want the best! Your entire staff was involved in developing our children and we are grateful for your team!"

GREG & RACHEL

TLC Schools Plano Texas
2018-04-03T21:10:39+00:00

GREG & RACHEL

"We feel our children’s level of education, maturity and their love of learning has been strongly influenced and molded by the TLC team. Your curriculum, small class size and focus on development, coupled with your patient, innovative and highly trained teaching staff make you THE premier environment for parents who want the best! Your entire staff was involved in developing our children and we are grateful for your team!"
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TLC Schools Plano Texas