Frequently Asked Questions
What safety measures…
Safety is every parent’s number one concern. From the safety of our school, itself, to our staff who will be caring for your child, you need to know what safety measures TLC Schools has taken. Some considerations when it comes to safety include: Coded entry, emergency procedures, background checks on staff, and security cameras in every room that are accessible to parents. It’s important that you know exactly how we will be keeping your child safe in each and every situation that may arise.
What will my child’s day…
TLC is more than a daycare service. Our program will incorporate an education experience into the daily life of each child. Young children are at a critical age in their development and our program will help develop a love of learning at an early age. When enrolling your child at TLC, our qualified staff will engage and educate your child through various teaching strategies using age-appropriate curriculum. Our educational program is supported through extracurricular lessons including; Spanish, Sign Language, and Computer Class (ABC Mouse and Smart Board Activities).
What is your policy regarding illness?
We work very hard to ensure that TLC Schools is a clean environment to keep all of our students healthy however, we understand that children do become ill from time to time. Children that have a fever of 100.4 or above are asked to stay home until they are fever free for 24 hours. Similarly, children who have been diagnosed with a contagious illness are asked to remain home until authorized by a physician to return.
How does your facility communicate?
Our staff knows that your experience as a parent relies heavily on communication. Our staff sends daily reports through the Kid Reports app which will update parents on daily activities, educational and behavior updates, and photos. Each week, parents will receive their child’s Friday Folders that contain their child’s art and classwork for the week.
Does your school have an open door policy for parents?
TLC Schools welcomes any parents who wish to visit our facility. As we are an education-based preschool, we do ask that any visits not disrupt classroom activities. We have several spaces available if parents wish to visit to nurse their babies or just spend some time with their children.
What is your discipline policy?
The first step to our discipline policy is always redirection. Children are redirected from a situation that initiates negative behaviors and introduced into other activities while taking the time explain what the appropriate classroom behavior is.
What types of meals and snacks are served in your school?
At TLC our food program is designed to meet and exceed the USDA nutritional standards as well as the basic requirements for snack and mealtimes set forth by Texas Department of Family and Protective Services. We make every effort to provide for special diets and may ask parents to provide certain items if necessary.
What is your center’s child care philosophy?
We make every effort to provide for special diets and may ask parents to provide certain items if necessary. It is our goal to provide an atmosphere where each child can experience success on a daily basis, build a positive self-image and acquire a love of learning.
What is your staff turnover rate?
TLC is proud to have many long-term employees which include many staff who have been with us for 10 years or more. Turnover, however, is possible. During these times of change, we work to maintain consistency for your child and will communicate with you when these changes occur.
What value am I getting for what I pay?
At TLC you are investing in the well-being, safety and education of your child. Our qualified staff will ensure that your child feels welcomed and safe each day while guiding them to meet their developmental and education milestones. We will introduce your child to new concepts through our Spanish, Computer and Sign Language programs that are all used to support our0 educational curriculum. Most importantly, you will be joining a program who is invested in, and values, your child and their success.
GREG & RACHEL